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SUPPORT
The Reachin Support and Subscription Program provides our customers with technical assistance and software updates to ensure they maximize the value of their investment. The program provides the following main benefits.
Software updates and patches
Software
updates and patches are available
for free for the duration of the Support and Subscription Contracts
(SSC).
E-mail support
E-mails and questions are answered as quickly as possible by our support staff and Reachin commits to solving any product related issues with outmost urgency. Our average receive-to-solution time is less than 20 hours per incident and we take pride in providing prompt, professional and personal assistance.
For additional information, please contact
support@reachin.se.
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